| The Kidtastic Store provides thousands of products to our customers through the use of our Affiliates. Since we do not directly distribute or manufacture any of the physical products you can buy throughout our store, we cannot guarantee any specific delivery time - this depends on the individual vendors themselves.
Although every company is has different shipping procedures, you should receive your order within a reasonable amount of time, usually within a couple weeks. This can however be much shorter, or can sometimes even take longer during peak holiday times. We recommend that if you do not receive your order within 2 weeks of purchase, that you go to the specific vendor you made the purchase from, and review its shipping policy.
There are many circumstances that can delay your delivery, such as: Incomplete Order Form, Expired Credit Card, Wrong Shipping Address, Typos, Item(s) are on backorder. Please make sure to carefully review the information you enter, and make sure to include some form of contact information other than your address. This will allow the vendor to contact you with any shipping problems that may arise.
We would like to make your online shopping experience as simple, safe, and fast as possible. If you still are having problems after contacting the vendor of the product you ordered, please feel free to contact us directly at any time. Also, if you ever have any problems or complaints about any of the merchants in the Kidtastic Store, please let us know immediately. We will help you resolve any problems that are under our control.
If you would like to contact the Kidtastic Store directly, please send all e-mail correspondence to: ktstore@kidtastic.com
Thank you for visiting us, we hope you have enjoyed your stay. We look forward to serving you again soon! |
